To participate in an auction, you must first create an account on Your Auction Hub. Once registered, you can browse available listings, place bids on items of interest, and track auctions in real time through your account dashboard.
Frequently Asked Questions
To list an item, simply register and log in to your account as a vendor, select the “List an Item” option, and provide the required details including images, description, and starting price. A GHS 5.00 listing fee is required for each item before the auction becomes active.
If you place the highest bid at the end of an auction, you will be declared the winner. You will receive a notification with payment instructions. Payment must be completed within the specified timeframe to confirm the purchase.
The winning bidder pays the total purchase price, which includes the hammer price plus a 10% buyer’s premium, directly to Your Auction Hub. The platform holds the payment until the buyer confirms satisfactory receipt of the item, after which the payment is released to the seller.
Bids placed during an auction are considered binding. Therefore, bids cannot normally be cancelled once submitted. Users are encouraged to review all details carefully before placing a bid.
If you experience any issues with a transaction, you can contact the Your Auction Hub support team. The platform will review the situation and assist in resolving disputes between buyers and sellers where possible.